Terms & Conditions
Effective Date: 21 March 2026
Welcome to Olympus Premium Health Ltd. By accessing or purchasing through our website, TikTok Shop, Amazon Storefront, or affiliated platforms, you agree to these Terms & Conditions.
Eligibility & Use
You must be 18 or older to purchase from us. You agree to use the site lawfully and not engage in fraud, data misuse, or intellectual-property infringement.
Product Information
We aim for accuracy in product descriptions and images; however, slight variations may occur. Health information is for general guidance only and not medical advice. Consult a qualified health professional before use.
Orders & Payments
- Orders are subject to availability and acceptance.
- Payment is taken at checkout via secure gateways (Stripe, PayPal, Klarna, Clearpay).
- By selecting a third-party payment option, you agree to that provider’s own terms.
Shipping & Returns
- Delivery times are estimates and not guarantees.
- Standard Returns: Unopened products may be returned for a refund within 30 days.
- CraveCalm Satisfaction Guarantee: If you are not satisfied with CraveCalm after 60 days of use as directed, you may request Store Credit equal to the purchase price. This guarantee is limited to one claim per customer.
- For full details, please refer to our Refund Policy.
Subscriptions
By choosing a subscription plan, you authorise automatic billing at the chosen interval. You can cancel anytime before your next renewal date via your account dashboard or by emailing support.
Health Disclaimer
Olympus Premium Health products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Results vary per individual. Always consult a qualified health professional before starting any new supplement.
Intellectual Property
All content on our website (logos, designs, text, images, and videos) is owned by Olympus Premium Health Ltd. Reproduction or reuse without written permission is prohibited.
Platform Compliance
We adhere to the requirements of relevant channel policies, including but not limited to:
- Amazon Seller Policies
- TikTok Shop Terms of Service
- Google Merchant Center Guidelines
- Klarna and Clearpay Finance Agreements
Purchases made through those channels are also subject to their respective terms.
Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of our products or website. This does not limit our liability for death or personal injury caused by negligence or fraud.
Data Protection
Your personal data is processed per our Privacy Policy, which complies with the UK GDPR and Data Protection Act 2018.
Termination
We may suspend or terminate access to our services without notice for breaches of these Terms or unlawful activity.
Amendments
We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the latest version.
Governing Law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact Information
Olympus Premium Health Ltd
82a James Carter Road
Mildenhall, Suffolk IP28 7DE
United Kingdom